Customer Service Supervisor

Candidate Profile

An Experience customer service executive within hotels, blue chip and facilities management services where they were the first point contact for internal and external stakeholders.

They spent over 4 years in customer services for the Sainsbury's owned Hard services contractor Arcus Engineering where they were responsible for help desk queries for stores as a store support executive. They would regularly engage with engineers, store managers dealing with maintenance issues and occasionally the more urgent health and safety risk. Joining a hotel group, they were responsible for the a 4* hotel's entertainment and events services where they would host and manage corporate and private events for conferences, wedding's or parties.

This candidate has experience within real estate and property managing health & safety of a buildings and developing a great understanding of process and procedures when leasing a tenant office space or even high end residential sales.

• Experience in maintenance, hotels and events services
  
• Personable customer service style and keen people pleaser
  
• Real Estate background strong understanding leasing and health & safety