Case Study
One Tower Bridge
Harrods Estates Asset Management
One Tower Bridge - Harrods Estates Asset Management
Recruitment of Head Concierge, Temp Estate Manager, Day Concierge & Night Concierge teams
One Tower Bridge is one of the most sought-after estates based next to the London City Hall, London Bridge station, Tower Bridge and Castle. It is in the heart of the most tourist busy and landmarks of London being next door to London’s tallest building, the Shard.
The building is managed by the renowned Harrod’s management which exclusively manages estates of the wealthiest and most-challenging clients. It boasts exclusive amenities including leisure suite with spas and pools, several onsite restaurants, shops and a theatre and overlooks square mile of the city of London.


Our Success
The expectations expected of the estate management and customer service responsibilities means that the recruit process is both thorough and intense. Candidates are expected to be from respected companies with flawless backgrounds, flawless presentation skills and a positive, respectful attitude. Building relationships with clients that expect the very best of London is not for everyone, which is why each candidate is interviewed personally, with supporting references and is presented with a full candidate recommendation.
Hiring from the ground to management is challenging because of the balance needed to understand the estate make-up and contractual obligations and the customer service expectations. It’s essential for site managers to be affiliated with the standards of IRPM or ARMA, working with agents in representation of building, selling and manging lease holders requires an experienced residential manager.