Night Services Manager


Job Description

Testudo are working with a 5 star London development to appoint a new Night Duty Manager based in Central London overseeing all Front & Back of House functions including 24/7 security.

About The Role
You will be responsible for the night teams performance delivering front of house & back of house services including car valeting, dealing with residents enquiries and performing site health & safety inspections. This is a high-end establishment with state of the art facilities, it will be essential that you have experience with managing high-profile guests, naturally building up a relationship and rapport with guests, maintaining the 5* standards in customer service.

The site has a 24/7 security team that regularly patrols the site, you will be responsible for the on-site teams and the main point of contact for all contractors, guests and residents.

Shifts and Hours

Night Shift: 7PM to 7AM (12 Hours) Night Job
Days Worked: 4 Days on 4 Days off

What We Are Looking For

Experience within a high end establishments front of house & back of house service team, used to dealing with high-profile guests and a proven background in delivering 5* service. As you will be the manager for both teams and security, experience in mentoring and managing people will be essential, as well as being an effective communicator both written & verbally.

On the technical side, if you have any experience performing inspections and health & safety checks this will be advantageous as there will be contractors and necessary permits will need to be checked and standards maintained and recorded.

To summarise, we are looking for:

  • An effective communicator
  • Experience within high-end establishment and building relationships
  • People Manager with mentoring experience
  • Health & safety knowledge including contractor management
  • Front of House Management experience

This opportunity offers a basic salary of £30,000 plus paid annual leave, company work schemes and progression into property management industry.

To apply, please follow the link and send your CV to Testudo team.

Job Type: Full-time

Salary: £30,000.00 /year

Salary Required
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